1. About these guides
All ebooks sold by Clause for Concern are digital products delivered as PDF files. They are intended for general educational purposes and do not constitute legal advice.
2. Payment
Payment is processed securely via card at checkout (Vesse Pay). Your ebook will be delivered once payment is confirmed — this is instant, regardless of our internal payout schedule.
3. Delivery
Digital delivery is via WhatsApp or email, typically within minutes and no later than 24 hours after payment. If you don't receive your file, contact us before opening a payment dispute.
4. Refunds
Due to the nature of digital goods, all sales are final once the file has been delivered. Refunds will only be considered if the file cannot be delivered or is materially defective (e.g., corrupted or incomplete).
5. Copyright
All content is © Justin Herman. No part of any ebook may be copied, redistributed, resold, or shared without written permission. Purchase grants a personal-use license only.
6. Accuracy & liability
While every effort is made to keep content accurate and current, labour law changes over time and can vary by sector or bargaining council. Clause for Concern is not liable for decisions made based on this content. Always confirm your specific situation with a qualified professional, your union, or the CCMA.
7. Changes to these terms
These terms may be updated from time to time. Continued use of this store after changes means you accept the updated terms.